Política de galetes
Zenwood Solutions, S.L. utilitza galetes i tecnologies similars pròpies i de tercers. Les necessàries presten funcions sol·licitades, protegeixen el web i recorden l’elecció de privacitat. El perfil de mercat actiu determina si Preferències, Analítica i Màrqueting són requerides, requereixen consentiment o romanen desactivades.
1. Com triar
Per a les categories que requereixen consentiment, podeu Acceptar-les totes, Rebutjar-les totes o configurar cada categoria. La interfície també identifica les categories requerides i desactivades. El control permanent «Configuració de galetes» permet canviar o retirar les opcions disponibles. La retirada bloqueja càrregues noves i elimina l’emmagatzematge conegut que el navegador permet retirar.
2. Categories
- Necessàries: seguretat, consentiment, idioma triat, cistella/checkout sol·licitat, formularis i pagament seleccionat.
- Preferències: contingut o interfície opcionals.
- Analítica: mesurament d’audiència i ús.
- Màrqueting: publicitat, atribució, campanyes, píxels, perfils i contingut extern amb finalitats addicionals.
Global Privacy Control manté el Màrqueting desactivat. Si s’habilita Do Not Track, l’Analítica i el Màrqueting es mantenen desactivats.
3. Inventari tècnic
La taula es genera des del registre tècnic de Zenwood. «Inactiu» significa que el connector no carrega el servei i es conserva només per a migració o rollback. Els serveis d’un recorregut concret, com ara el pagament o el vídeo, només apareixen quan l’usuari sol·licita aquesta funció.
| Servei | Proveïdor | Estat | Part | Finalitat | Categoria | Galetes/emmagatzematge | Domini | Conservació | Transferències | Retirada/control | Referència | Última revisió |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Zenwood consent choice | Zenwood Solutions, S.L. | Actiu | First party | Remember the visitor privacy choice and applicable notice versions | Necessàries | zcm_consent: Base64URL JSON containing policy/consent versions, category choices and timestamp. | zenwood.es | 180 days | None | Change or reject choices using the permanent Cookie settings control. | No aplicable | 2026-08-04 |
| Cookiebot (production CMP retained until cutover) | Usercentrics / Cookiebot | Inactiu | First and third party | Legacy consent management and rollback control | Necessàries | Legacy production CMP storage; export the exact live Cookiebot declaration before cutover. | zenwood.es | Inactive in the candidate; current production configuration must be exported | Per the signed Usercentrics/Cookiebot agreement. | Use the live Cookiebot control until cutover; remove this row after verified migration. | No aplicable | 2026-08-04 |
| Google Tag Manager | Actiu | Third party technical tag-routing service | Route consent-controlled Analytics and Marketing tags from one reviewed container | Necessàries | No independent first-party storage by the container loader; downstream tags follow their disclosed categories and consent checks. | www.googletagmanager.com | Container request and provider logs follow the active Google agreement | Google Ireland and approved subprocessors under the active Google agreement and applicable safeguards. | Withdraw Analytics or Marketing in Cookie settings; GTM receives the denied update and matching downstream tags must not fire. | Política del proveïdor | 2026-08-26 | |
| Google Site Kit (configuration only) | Inactiu | Backend/administrative | WordPress connection and reporting support; frontend consent ownership is suppressed | Necessàries | No public storage by Zenwood Consent Manager; frontend consent runtime is suppressed. | zenwood.es | WordPress administrator configuration only | Per the connected Google administrator services; not a frontend cookie service in this configuration. | Not applicable to the public consent interface. | Política del proveïdor | 2026-08-04 | |
| Google Analytics 4 | Actiu | Third party | Audience and website usage measurement | Analítica | _ga and _ga_: distinguish browsers and measure site use. | zenwood.esGooglecollectionendpoints | Up to 2 years | Possible processing outside the EEA under the provider agreement; adequacy decision or Article 46 safeguards must be verified for the active account. | Withdraw the matching category in Cookie settings; the plugin blocks future loads and removes known first-party storage where technically possible. | Política del proveïdor | 2026-08-06 | |
| Google Ads | Actiu | Third party | Advertising measurement and conversion attribution | Màrqueting | _gcl_*: advertising click/conversion attribution; Google advertising endpoints may use provider cookies. | zenwood.esgoogleadservices.comdoubleclick.net | _gcl_*: 90 days; other Google advertising cookies vary by provider policy | Possible processing outside the EEA under the provider agreement; adequacy decision or Article 46 safeguards must be verified for the active account. | Withdraw the matching category in Cookie settings; the plugin blocks future loads and removes known first-party storage where technically possible. | Política del proveïdor | 2026-08-04 | |
| Google for WooCommerce events | Google / WooCommerce | Actiu | Third party | Product and commerce measurement events preserved behind Marketing consent | Màrqueting | No independent browser storage in the reviewed plugin path; commerce events are held inert until Marketing consent. | googleads.g.doubleclick.net | Event delivery only after consent | Possible processing outside the EEA under the provider agreement; adequacy decision or Article 46 safeguards must be verified for the active account. | Withdraw the matching category in Cookie settings; the plugin blocks future loads and removes known first-party storage where technically possible. | Política del proveïdor | 2026-08-04 |
| Meta Pixel | Meta | Actiu | Third party | Advertising measurement and conversion attribution | Màrqueting | _fbp: identifies a browser for advertising measurement. | zenwood.esconnect.facebook.netfacebook.com | 90 days | Possible processing outside the EEA under the provider agreement; adequacy decision or Article 46 safeguards must be verified for the active account. | Withdraw the matching category in Cookie settings; the plugin blocks future loads and removes known first-party storage where technically possible. | Política del proveïdor | 2026-08-04 |
| Clientify Analytics | Clientify | Actiu | First-party cookies with data sent to Clientify | Lead and marketing attribution | Màrqueting | vk and uid: visitor/user identifiers (up to 2 years); sk and spvc: session identifier/page count (30 minutes); optional debug cookie (1 day); page/time/referrer and device data. | analytics.clientify.net | Identifiers up to 2 years; session values 30 minutes | Clientify, S.L. (Spain) acts under its Article 28 processing terms; subprocessors and any non-EEA transfer must be verified in the active account DPA. | Withdraw Marketing consent; the plugin blocks the tracker and removes known Clientify cookies. | Política del proveïdor | 2026-08-04 |
| YouTube embeds | Actiu | Third party | Embedded video playback | Màrqueting | Provider cookies/local storage may be set only after the visitor enables Marketing and loads the video. | youtube.comyoutube-nocookie.comgoogle.com | Session to provider-defined periods; exact active-player capture required | Possible processing outside the EEA under the provider agreement; adequacy decision or Article 46 safeguards must be verified for the active account. | Withdraw the matching category in Cookie settings; the plugin blocks future loads and removes known first-party storage where technically possible. | Política del proveïdor | 2026-08-04 | |
| Google reCAPTCHA | Actiu | Third party, interaction-scoped | Form abuse prevention | Necessàries | _GRECAPTCHA when the security challenge is executed; device, IP and risk signals. | www.google.com | Provider-controlled security period; exact clean-profile measurement required | Google Ireland/Google subprocessors under the applicable Google terms; account safeguard verification required. | Necessary security processing is limited to protected forms; contact Zenwood for an accessible alternative if the challenge cannot be used. | Política del proveïdor | 2026-08-04 | |
| Trustindex reviews | Trustindex | Actiu | Third party | Display externally hosted Google review content only after Marketing consent until storage-free behavior is proven | Màrqueting | External loader, Google review content and profile-image requests; no storage-free guarantee has been accepted. | cdn.trustindex.io | No persistent Zenwood storage identified; third-party request logs follow provider terms | Possible processing outside the EEA under the provider agreement; adequacy decision or Article 46 safeguards must be verified for the active account. | Withdraw the matching category in Cookie settings; the plugin blocks future loads and removes known first-party storage where technically possible. | No aplicable | 2026-08-26 |
| WP Consent API | WordPress community plugin | Actiu | First party | Share the visitor consent state with compatible WordPress integrations | Necessàries | wp_consent_functional, wp_consent_preferences, wp_consent_statistics-anonymous, wp_consent_statistics and wp_consent_marketing; allow/deny category values. | 180 days | None | Updated immediately from the Zenwood Cookie settings control. | No aplicable | 2026-08-04 | |
| WooCommerce storefront and cart | Automattic | Actiu | First party | Provide products, cart and checkout requested by the visitor | Necessàries | woocommerce_cart_hash and woocommerce_items_in_cart (session); wp_woocommerce_session_* (unique cart lookup); optionally woocommerce_recently_viewed and store_notice_* (session). | Session; wp_woocommerce_session_*: 2 days | None from the cart cookies alone | Clear the cart/browser storage; requested cart functionality may be lost. | No aplicable | 2026-08-04 | |
| WooPayments / Stripe payment interface | Automattic / Stripe | Actiu | Third party on checkout | Provide payment and fraud-prevention functionality on product, cart and checkout journeys | Necessàries | __stripe_mid, __stripe_sid and m for fraud prevention; pay_sid, link.auth_session_client_secret and related checkout storage when applicable. | js.stripe.com | Provider/configuration dependent on the selected checkout journey | Automattic/Stripe processing under the merchant agreement; non-EEA safeguards must be verified. | Loaded only on the selected payment journey; choose another offered payment method or leave checkout. | Política del proveïdor | 2026-08-04 |
| PayPal payment interface | PayPal | Actiu | Third party on checkout | Provide PayPal checkout options requested by the visitor | Necessàries | PayPal checkout, security and fraud-prevention cookies on the selected PayPal journey. | www.paypal.com | Provider/configuration dependent | PayPal processing under its merchant/privacy terms; non-EEA safeguards must be verified. | Loaded only when PayPal checkout is requested; choose another offered method or leave checkout. | Política del proveïdor | 2026-08-04 |
| WhatsApp contact / Joinchat interface | WhatsApp / Creame | Actiu | First party before click; independent third party after click | Display a local contact control; WhatsApp is contacted only after the visitor activates the link | Necessàries | Local Joinchat interface and zenwood.es click endpoint; the WhatsApp destination is contacted only after activation. | wa.me | Local interface/session behavior; WhatsApp data follows its policy after click | No WhatsApp transfer before click; after click Meta/WhatsApp terms apply. | Do not activate the link; close the local interface. | No aplicable | 2026-08-26 |
| TranslatePress language preference | Cozmoslabs | Actiu | First party | Provide the visitor-requested language version and remember language navigation where configured | Necessàries | Language selection storage only when needed to remember the language chosen by the visitor. | Provider/configuration dependent; exact clean-profile capture required | None identified for the language choice | Choose another language or clear first-party browser storage. | No aplicable | 2026-08-04 | |
| Hostinger CDN and security delivery | Hostinger | Actiu | Processor/backend | Deliver and protect the website | Necessàries | No optional browser cookie identified; server/CDN security and access logs. | zenwood.es | Per the active Hostinger DPA and account log settings; account value must be recorded before cutover | Hostinger DPA and listed subprocessors; SCCs apply where processing leaves the EEA. | Necessary website delivery; exercise privacy rights through Zenwood. | Política del proveïdor | 2026-08-04 |
| Zenwood enquiry and quotation processing | Zenwood / Elementor / Google Workspace | Actiu | First party and contracted processors | Receive and answer a visitor-requested enquiry, sample request or quotation independently of optional marketing | Necessàries | Elementor/WordPress submission record and email delivery; Clientify CRM only under the disclosed processor route. | zenwood.es | Up to 24 months without a contract; contractual/legal records follow the Privacy Policy | Google Workspace/Clientify/Hostinger safeguards must match the active agreements. | Core processing is necessary to answer the request; object to non-required follow-up at hola@zenwood.es. | No aplicable | 2026-08-04 |
| WhatsApp campaign conversion attribution | Zenwood / Google Ads | Actiu | Third party | Measure a WhatsApp contact click after Marketing consent | Màrqueting | Google Ads conversion event after a WhatsApp click; may use _gcl_* attribution storage. | zenwood.es | _gcl_*: 90 days | Possible processing outside the EEA under the provider agreement; adequacy decision or Article 46 safeguards must be verified for the active account. | Withdraw the matching category in Cookie settings; the plugin blocks future loads and removes known first-party storage where technically possible. | Política del proveïdor | 2026-08-04 |
| Clientify webform - Presupuesto | Clientify | Actiu | Third-party processor plus optional Marketing tracker | Mirror the submitted Elementor form into Clientify CRM with campaign context after Marketing cookie consent; the core Elementor submission remains independent | Màrqueting | Submitted form fields plus Clientify visitor identifiers/localStorage when Marketing cookies are allowed. | api.clientify.net | CRM lead retention follows the Zenwood Privacy Policy; tracker identifiers up to 2 years | Clientify, S.L. (Spain); subprocessors must match the active DPA. | Core Elementor submission remains available; withdrawing Marketing blocks the Clientify mirror/tracker. | Política del proveïdor | 2026-08-04 |
| Clientify webform - Contacto | Clientify | Actiu | Third-party processor plus optional Marketing tracker | Mirror the submitted Elementor form into Clientify CRM with campaign context after Marketing cookie consent; the core Elementor submission remains independent | Màrqueting | Submitted form fields plus Clientify visitor identifiers/localStorage when Marketing cookies are allowed. | api.clientify.net | CRM lead retention follows the Zenwood Privacy Policy; tracker identifiers up to 2 years | Clientify, S.L. (Spain); subprocessors must match the active DPA. | Core Elementor submission remains available; withdrawing Marketing blocks the Clientify mirror/tracker. | Política del proveïdor | 2026-08-04 |
| Clientify webform - Fachadas 1 | Clientify | Actiu | Third-party processor plus optional Marketing tracker | Mirror the submitted Elementor form into Clientify CRM with campaign context after Marketing cookie consent; the core Elementor submission remains independent | Màrqueting | Submitted form fields plus Clientify visitor identifiers/localStorage when Marketing cookies are allowed. | api.clientify.net | CRM lead retention follows the Zenwood Privacy Policy; tracker identifiers up to 2 years | Clientify, S.L. (Spain); subprocessors must match the active DPA. | Core Elementor submission remains available; withdrawing Marketing blocks the Clientify mirror/tracker. | Política del proveïdor | 2026-08-04 |
| Clientify webform - Fachadas 2 | Clientify | Actiu | Third-party processor plus optional Marketing tracker | Mirror the submitted Elementor form into Clientify CRM with campaign context after Marketing cookie consent; the core Elementor submission remains independent | Màrqueting | Submitted form fields plus Clientify visitor identifiers/localStorage when Marketing cookies are allowed. | api.clientify.net | CRM lead retention follows the Zenwood Privacy Policy; tracker identifiers up to 2 years | Clientify, S.L. (Spain); subprocessors must match the active DPA. | Core Elementor submission remains available; withdrawing Marketing blocks the Clientify mirror/tracker. | Política del proveïdor | 2026-08-04 |
| Clientify webform - Yakisugi vs Thermo-D 1 | Clientify | Actiu | Third-party processor plus optional Marketing tracker | Mirror the submitted Elementor form into Clientify CRM with campaign context after Marketing cookie consent; the core Elementor submission remains independent | Màrqueting | Submitted form fields plus Clientify visitor identifiers/localStorage when Marketing cookies are allowed. | api.clientify.net | CRM lead retention follows the Zenwood Privacy Policy; tracker identifiers up to 2 years | Clientify, S.L. (Spain); subprocessors must match the active DPA. | Core Elementor submission remains available; withdrawing Marketing blocks the Clientify mirror/tracker. | Política del proveïdor | 2026-08-04 |
| Clientify webform - Yakisugi vs Thermo-D 2 | Clientify | Actiu | Third-party processor plus optional Marketing tracker | Mirror the submitted Elementor form into Clientify CRM with campaign context after Marketing cookie consent; the core Elementor submission remains independent | Màrqueting | Submitted form fields plus Clientify visitor identifiers/localStorage when Marketing cookies are allowed. | api.clientify.net | CRM lead retention follows the Zenwood Privacy Policy; tracker identifiers up to 2 years | Clientify, S.L. (Spain); subprocessors must match the active DPA. | Core Elementor submission remains available; withdrawing Marketing blocks the Clientify mirror/tracker. | Política del proveïdor | 2026-08-04 |
| Clientify webform - Yakisugi vs Thermo-D 3 | Clientify | Actiu | Third-party processor plus optional Marketing tracker | Mirror the submitted Elementor form into Clientify CRM with campaign context after Marketing cookie consent; the core Elementor submission remains independent | Màrqueting | Submitted form fields plus Clientify visitor identifiers/localStorage when Marketing cookies are allowed. | api.clientify.net | CRM lead retention follows the Zenwood Privacy Policy; tracker identifiers up to 2 years | Clientify, S.L. (Spain); subprocessors must match the active DPA. | Core Elementor submission remains available; withdrawing Marketing blocks the Clientify mirror/tracker. | Política del proveïdor | 2026-08-04 |
| Clientify webform - Yakisugi vs Thermo-D 4 | Clientify | Actiu | Third-party processor plus optional Marketing tracker | Mirror the submitted Elementor form into Clientify CRM with campaign context after Marketing cookie consent; the core Elementor submission remains independent | Màrqueting | Submitted form fields plus Clientify visitor identifiers/localStorage when Marketing cookies are allowed. | api.clientify.net | CRM lead retention follows the Zenwood Privacy Policy; tracker identifiers up to 2 years | Clientify, S.L. (Spain); subprocessors must match the active DPA. | Core Elementor submission remains available; withdrawing Marketing blocks the Clientify mirror/tracker. | Política del proveïdor | 2026-08-04 |
4. Tercers, transferències i navegador
Els tercers poden utilitzar subencarregats. El tractament fora de l’EEE requereix una decisió d’adequació aplicable o garanties de l’art. 46 RGPD. També podeu bloquejar o esborrar galetes des del navegador, tot i que es poden perdre la cistella, l’idioma o l’elecció de privacitat. Consulteu la Política de privacitat per als destinataris i les bases jurídiques.
5. Contacte i canvis
Escriviu a hola@zenwood.es. Un canvi material de proveïdor, finalitat o emmagatzematge exigeix actualitzar la política i sol·licitar una nova decisió quan correspongui.